Frequently Asked Questions Find the Location Nearest You
FAQ Page2019-08-07T13:47:23+00:00

We try to anticipate questions you might have about our Product / Service and provide the answers here. If you need additional information send an email or call our a store and speak with an attendant.

1. What are your hours?
Our store in Milford is open 7am-9pm, 7 days a week. Our Anderson, OH location is open 24 Hrs everyday including all Holidays, yes even Thanksgiving and Christmas. Our Amelia, OH location is open 7am-9pm, 7 days a week. Our newest store in Mt. Washington, OH is open 7am-10pm, 7 days a week.

2. What makes Queen City different from any other laundromat?
We believe in doing things quite a bit different than most businesses. We’re locally owned and operated, and we believe that our State of the art machines, and facilities are different than most laundromats. Additionally we provide top notch 24 hr customer service. Stop by today and see the “Queen City Difference”

3. How long does it take to do my laundry?
Our brand new, state of the art equipment works like no other machines out there. Most wash cycles take around 25 minutes, and dryer times around 30 minutes. This saves you time and money, aside from folding time, you’ll be finished in under an hour!

4. Do you offer a wash,dry, fold service?
Yes, we do currently offer a drop off laundry service at our Milford, Anderson and Mt. Washington Stores.  These locations offer both residential and commercial Drop Off services.

5. Where are your locations?
We have 4 locations on the east side of Cincinnati, OH.  Choose our locations tab above to see which one is closest to you.

6. Are your laundromats clean?
At Queen City Laundry we pride ourselves on being “Cincinnati’s Finest Laundromats”. Our Attendants spend 12 hours everyday cleaning our stores, to keep them sparkling clean. We think you’ll be pretty impressed!

7. Is this a national chain or franchise?
No, Queen City Laundry is locally owned and operated by a family right here in Cincinnati, OH.

9. Is there anything to entertain us while we’re waiting on our laundry?
Yes, all locations have Flat Panel TV’s, FREE Wi-Fi, Seating Areas, Soothing background music and in store Vending Machines.

10. How many washers and dryers do you have?
All locations have a nice balance of large and small washers and dryers for all your needs.

11. Are your laundromats attended?
All locations are attended by the friendliest attendants in Cincinnati during the day time hours and are unattended over night. Customer service is available during the unattended hours by simply calling our after hours number in the store. We believe in not only investing in high quality equipment, but also investing in high quality people. Our attendants are highly trained, and ready to help you anytime they’re on duty.

12. How big are your largest machines?
Our Anderson and Mt. Washington, OH stores offer the Monsterloaders (8 loads), which are the largest washers in the state of Ohio.  Our stores in Amelia and Milford offer megaloader (6 loads), which are the largest in all of Clermont county.  All locations offer our popular superload dryers as well.

13. Do you sell soap, fabric softner and laundry bags in store?
Yes we do! We have Tide, Bounce, Gain, Liquid Clorox Bleach, Reusable Laundry bags, Clorox II, and Downey Fabric Softner available for purchase.

14. Does your laundromat operate on cards or coins?
We operate on good old fashioned coins, with in store change machines available if you need them. This way, you don’t end up with money left over on some prepaid card that you can’t use anywhere else. If you have coins left over at the end of your time, you can spend it anywhere else in the world.