Frequently Asked Questions

Laundromat FAQs

Our store in Anderson Twp is Open 24 hours a day, 365 days per year. All other locations in Amelia, Milford and Mt Washington are open from 7am-9pm daily.

We believe in doing things quite a bit different than most laundromats. We’re locally owned and operated, and we believe that our State of the art machines, and facilities are different from most but we take it a step further. Additionally we believe in top of the industry customer service with a well trained team and fully attended stores. Stop by today and see the “Queen City Difference”

Our brand new, state of the art equipment works like no other machines out there. Most wash cycles take around 25 minutes, and dryer times around 30 minutes. This saves you time and money, aside from folding time, you’ll be finished in under an hour!

Yes, we do currently offer a drop off laundry service at all of our locations. These locations offer both residential and commercial services and our stores in Amelia and Mt Washington also offer Eco Friendly Dry Cleaning. 

We offer both a Drop Off laundry service and a Pick Up & Delivery laundry service that charge “by the pound”.  In our Self-Service laundry locations, all washers are labeled with load size capabilities based on “pounds of laundry” as well.

To approximate the number of pounds of laundry you have, consider a normal sized load for a residential washer is about 10-12 pounds of laundry. How many loads do you have? Multiply that by 10-12 for an approximate total weight. For a more precise measurement, you could even weigh your laundry bag on a bathroom scale at home (though it may be slightly different from our scales as they are calibrated regularly by the Ohio Division of Weights and Measures).

We have 4 locations on the east side of Cincinnati, OH. Choose our locations tab above to see which one is closest to you.

At Queen City Laundry we pride ourselves on being “Cincinnati’s Finest Laundromats”. Our Attendants spend 12 hours everyday cleaning our stores, to keep them sparkling clean. We think you’ll be pretty impressed!

No, Queen City Laundry is locally owned and operated by a family right here in Cincinnati, OH.

Yes, all locations have TV’s, FREE Wi-Fi, Seating Area’s, Free Digital Magazine & Games (Magazine Jukebox), Soothing background music and in store Vending Machines. Some locations also offer a kids Read, Play & Learn KidsZone as well as various games to entertain.

All locations have a nice balance of large and small washers and dryers for all your needs.

All locations are attended by the friendliest attendants in Cincinnati during the day time hours and are unattended over night. Customer service is available during the unattended hours by simply calling our after hours number in the store. We believe in not only investing in high quality equipment, but also investing in high quality people. Our attendants are highly trained, and ready to help you anytime they’re on duty.

Our stores in Amelia, Anderson and Mt. Washington, OH have the Monster Load Washers which can wash 8 loads of laundry AT ONE TIME. Our store in Milford offers Mega Loader Washers which still can wash 6 loads at one time! All locations offer a wide variety of small, medium and large washers and dryers for your convenience.

Yes we do! We have Tide, Bounce, Gain, Liquid Clorox Bleach, Reusable Laundry bags, Clorox II, and Downey Fabric Softner available for purchase.

All of our stores operate on coins and our locations in Amelia and Mt Washington also accept Credit/Debit cards and Phonepay directly at the machines as well. Stay tuned as we will soon be modernizing our Milford and Anderson Stores to accept Credit/Debit cards as well. You choose which form of payment you prefer! Oh, and we have ATM’s in the store too!

Any questions you want to ask?

If your question hasn’t been answered feel free to reach out to us!

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Mt. Washington

(513) 231-0255

Store Hours

Open 7 days a week, 7am-9pm

Address

2249 Beechmont Ave Cincinnati, OH 45230

Milford

(513) 248-0640

Store Hours

Open 7 days a week, 7am-9pm – INCLUDING HOLIDAYS

Address

923 Old St Route 28 Milford, Ohio 45150

Anderson

(513) 474-5110

Store Hours

Open 24 hours a day, 7 days a week – INCLUDING HOLIDAYS

Address

7825 Beechmont Ave Cincinnati, OH 45255

Amelia

(513) 752-0903

Store Hours

Open 7 days a week, 7am-9pm

Address

1310 Ohio Pike Amelia, OH 45102